Before you start

Check that you are using the correct form for your council tax query. Queries about tenancy changes, discounts/exemptions, uploading evidence, or payment queries must be submitted on the correct form.

Click the link below to complete the correct form if you:

• are a tenant moving in, out or within the borough
• are a landlord/agency and want to inform us about a change of occupancy in your property
• want to inform us about a new or altered property
• want to apply for or terminate a Single Person Discount
• want to request any other discount/exemption, including a student exemption
• want to request a Council Tax refund
• need to dispute a payment
• need to upload supporting evidence
• need to tell us that someone has died
• want to make a payment arrangement

Use this form to make other enquiries about your Council Tax. For example:

• provide feedback and suggestions to the service
• request a copy of your bill
• communicate that you no longer wish to claim a discounts or exemptions
• let us know about an error on your bill
• make any enquiries which are not clearly answered on our website

You can call, please be mindful that our lines are usually busy, and you might have to wait in a queue to speak to an officer. The quickest way of contacting us is through our online forms.

• Go back to Lewisham Council website